Customer: do you ship to Bowen Island?
Me: we sure do!
Customer: ok. I'll order it thanks! (he goes to hang up)
Me: wait! I need to know where you're calling from.
Customer: oh. I'm calling from here.
Me: and what is the name?
Customer: our company.
Me: yes. What is the name of the company though.
Customer: told you, our company!
Me: ok. I need to know the actual name so that I know who to charge.
Customer *gets angry* it's NAME.
For the record, if I've never even spoken with you before, and we have thousands of clients, I have no clue who the fuck you are.
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